Online Amadeus Airline Reservations Course
This course is prefect for someone who is wanting to gain a comprehensive understanding of Airline Reservations on the Amadeus GDS system. Contact us today for your free information pack.
Most travel companies use a GDS (Global Distribution System) to book flights, hotels and car hire. Learning a GDS has many benefits, it could mean securing your ideal travel job!
Amadeus was formed in 1987 by an alliance between Air France, Lufthansa, Iberia Airlines and Scandinavian Airlines System. Today, it is the leader in terms of number of bookings worldwide with around 35% of the global market.
Airline Reservations (part 1)
Lesson 1 - Introduction, signing in and out, work areas.
Lesson 2 - Encode and Decode
Lesson 3 - Introduction to the PNR
Lesson 4 - PNR redisplay, subfield display
Lesson 5 - Timetable, flight details
Lesson 6 - Flight Availability, return availability, shortcut flifo
Lesson 7 - Booking Seats from Availability
Lesson 8 - Name Elements, Contact Elements
Lesson 9 - Ticketing Element, Received-From Element
Lesson 10 - Build and end a complete PNR
Lesson 11 - Canceling and changing mandatory PNR elements
Lesson 12 - Mailing and billing address elements
Lesson 13 - General remark and OSI elements
Lesson 14 - SSR and frequent flyer elements
Lesson 15 - Canceling and changing optional PNR elements
Lesson 16 - Advance seating requests
Lesson 17 - Seat maps
Lesson 18 - Request specific seats, specific seat wish, modify seating
Lesson 19 - Calculator and currency functions, minimum connect times
Lesson 20 - Help system
Lesson 21 - AIS
+ 21 drills, 6 execercises, 10 quizes & 1 final exam
Airline Reservations (part 2)
Lesson 1 - Advanced availability entries
Lesson 2 - Access types
Lesson 3 - Direct sell, waitlist, open/ARNK/passive segments
Lesson 4 - PNR claim, rearrange segments
Lesson 5 - Split PNR
Lesson 6 - Working with non-homogeneous PNRs
Lesson 7 - Working with customer profiles
Lesson 8 - Queue count, queue placement, option element
Lesson 9 - Queue access/exit, remove/delay queued PNRs
Lesson 10 - Segment status, schedule change, waitlist assurance
+ 10 drills, 3 exercises, 3 quizes & 1 final exam
This course includes 40 hours of access to the learning portal over 6 months.