Business Studies

Are you looking for a career change?  or just want to learn a new skill?  The Business Studies programs have been developed in response to industry demand and are specifically designed to equip graduates with work-ready skills. Each participant will be trained and assessed in theory and in practical tasks. Real-world exercises are used throughout the program.

• Self paced course -introduction to business management

• Learn to manage business

• Start a business or improve a business

• Learn from teachersd with decades of successful experience in the world of business

This course develops the skills necessary for managing a small business, or a department within a larger business. Developed by professionals with many years of experience, it covers a range of topics that will ensure your career in Management has a strong foundation.

There are 8 lessons in this course:

1. Establishment Procedures
   • The Business World
   • Ways to Begin a Business
   • Buying or Starting Up New
   • Market, Location, Regulations
   • Risks; emotional, financial
   • Common Reasons for Business Failure
   • Developing a 12 Month Plan
   • Creating a Business Plan
   • Motivation, Planning, Customers, Competitors, Promotion, Sales and Pricing, Employees, Premisis, Tax, Cashflow, Your Skills, etc
   • Legislation and Business Law
   • Legal Obligations
   • Partnerships
   • Contracts
   • Types of Business
2. Management Procedures
   • Management Theory
   • Economic View, Behavioural View, Stakeholder Theory
   • Policies
   • Management Influences
   • Government Intervention
   • Classical School of Management Theory
   • Humanistic Management Theory
   • Scientific or Contingency Approach to Management
   • Systems Management
   • Neo Human Relations Management
   • Organisational Structures
   • "Functional", "Product/Market" and "Matrix" Structures
   • Coordination
   • Office Work
   • Quality Systems
3. Communication in Business
   • Scope of Office Work
   • Business Letters
   • Customer Service
   • Writing Procedures
   • Clarity in Writing
   • Causes of Confusion
   • Concise Wording
   • Examples of Quality Assurance
4. Problem Solving
   • Problem Solving Approaches
   • Non Complience Procedures
5. Staff Management
   • Introduction
   • Interviewing, Recruitment and Staff Induction
   • Advertising
   • Potential Candidates
   • Interviews
   • Job Specifications
   • Management Styles
   • Supervision
   • Communicating with Employees
   • Giving Orders
   • Delegating
   • Motivating Employees
   • Security, ethics, gratitude, belief systems, etc
   • Negative Motivators
   • Space Management
   • Time Management
   • Viscious and Virtuous Cycles
   • Staff Training
   • Dealing with Complaints
   • Workplace Health and Safety
   • Work Sceduling
6. Productivity
   • Introduction
   • Total and Partial Productivity Ratios
   • Foundation Economics
   • Goods, Resources, Performance Criteria
   • Economic Laws
   • Improving Results in Business
   • Profitability Ratios
7. Financial Management
   • Introduction
   • Liquidity
   • Financial Records
   • Steps in the Bookkeeping Process
   • Basic Bookkeeping; Double Entry System, Ledger, Entrries resulting from Transactions, etc.
   • Cash Flow
   • Taxation
   • Financial Assistance
   • Insurance and Types of Insurance
   • Financial Terminology
   • Budgeting
   • Costing
   • Cost of Employing Labour
8. Marketing Techniques
   • Scope and Nature of Marketing
   • Supply and Demand
   • Market ResearchMaking Contact and Communicating with Potential Customers
   • Convincing a Customer
   • Developing an Advertizement or Promotional Message

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

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