Management

Make sure your management style is grounded in the 'tried and true'.

• Learn to be a skilled manager
• Explore theories and procedures, problem solving and decision making tactics
• Study staff management,  organisation management, ethics -100 hour self paced course

Developed by professionals with substantial industry experience, this is the perfect foundation for any successful career in private or public enterprise.

There are 7 lessons in this course:

1. Introduction and Organisational Structures
   • Types of Organisations
   • Legal Status of Different Organisations
   • The Organisatopn's Liability for Staff Action
   • Basic Contract Law
   • Roles for Managers
   • Management Objectives
   • Management Processes
   • The Mission Statement
   • Different Types of Managers
   • Different Levels of Management
   • Organisational Structures; formal and informal
   • Division of Responsibilities
   • Understanding the Workplace
   • Unions
   • Committees
   • Scope of Office Work
   • Report Writing
2. Theories and Procedures of Management
   • Motivating Employees
   • Classic School of Management Theory
   • Behavioural School of Management Theory
   • Management Science School of Management Theory
   • Other Management Theorists and their Ideas; Weber, Barnard, Follett, Mazlow, Herzberg
   • Contingency Planning
   • Introducing Change
   • Giving Orders
   • Types of Orders
3. Problem Solving and Making Decisions
   • Decision Making
   • Problem Solving Technique
   • Types of Managers
   • Group Decision Making and Problem Solving
   • Conflict Resolution Techniques
   • Planning Processes
   • Implementing Plans
   • Time Management
   • Planning for Your Organisation
   • The Importance of Planning
   • Developing a Business Plan
   • Lateral Thinking
4. Management Styles and External Influences
   • Management Styles
   • Target Oriented Management
   • Process Oriented Management
   • Interactive Oriented Management
   • Management as Leaders
   • Perception
   • Perceptual Barriers
   • Perceptual Change
   • Motivating Employees to Change their Perception
   • Other Factors affecting Managers Effectiveness; Stress, Self Esteem, Career Management, Security etc
5. Employing People and Interview Skills
   • Advertising for New Staff
   • Anti Discrimination
   • Interviewing
   • Communication at an Interview
   • Common Communication Barriers
   • Induction
   • Staff Training
   • Training Programs
   • Conversation with Trainees
6. Staff Management
   • Scope and Nature
   • Learn to Plan
   • Steps for Successful Goal Achievement
   • Managing Staff Levels
   • Why do you need Clear Procedures
   • Writing Procedures
   • Quality Assurance (Compliance Procedures)
   • Job Satisfaction
   • Professional Supervision
   • Mentoring
   • Dealing with Grievences
   • Productivity
   • Workplace Health and Safety
7. Ethics and Equity
   • Codes of Conduct
   • Interpreting Code of Conduct
   • Refund Policy
   • Honesty and Fairness
   • Respect
   • Intellectual Property Rights (IPR)
   • Privacy Considerations

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Aims:

• Explain the role of managers in an organization and the kinds of organizations in which they function.
• Identify the processes and procedures that are associated with the effective management of staff in the workplace.
• Describe the use of motivation in the workplace and the effects this can have on staff performance.
• Describe how to recruit and interview a new staff member for a specific job in an organisation.
• Discuss workgroup project preparation, costing, performance analysis and goal completion from a managerial perspective.
• Describe the principles of Occupational Health and Safety policies, and their application in your industry sector.